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We have deemed it appropraite to explain to our customers how the issue of Proof of export and VAT(Value Added Tax) refund works here for goods bought and exported outside the UK. Usually  most goods purchased in the UK and scheduled for export is entitled for a VAT refund as long as the Proof of export can be sent back to the supplier . We will take a little time to explain different scenarios that a customer may face.

What is proof of export ? Proof of export(PoE) is a document showing that the goods in question has been exported out of the country, this document is usually in the form customs entry done by your freight forwarder or the supplier that sold you the goods if they have the capacity to ship and declare the goods in the customs system as exported. Proof of export is usually required due the following transactions;

Our Air freight customers usually go mad when they are charged by volume as against the dead weight of an item. Unfortunately most freight forwarders cannot help with this and why is this? This is because the airline will charge the dead weight or volume weight , whichever is higher.

Take for instance , you have a little van that makes a journey of 20 miles and fits 40 boxes weighing 300kg in total, then you have a van that makes the same journey with 20 boxes that filled the van and weighing 150kg. Assume your billing is in kg and billed at £1/kg x 300kg, you will be looking at £300 for the trip and the other van will be looking at £150 for the same trip. If the cost of running the service will cost about £200 to execute and the profit is £100 at 300kg, then obviously the other van with £150 bill wont be able to make the trip or would be at serious loss. This system also applies to airline billing .

The airline will calculate the length as L X W x H / 6000 = Volumetric weight.  Let us  examine the following ;

Well here we are again, it has been a while since we penned something on MDS Cargo but we promise to be consistent these days. Over the years we have seen how handling have become a serious hassle with the increment of customers and which also comes with increment in the amount of goods to be handled. Most cargo businesses operate a storage and handling department which will oversee the correct and appropraite handling of customers goods. The problem here is the extra burden given to handlers by customers by being careless with their own goods, by having no clue on how to put their goods together for shipment. These problems cuts accross all types of customers male, female, old and young. With this in mind we have come up with the following advice for customers.

1. Treat your goods as if you are the shipping agent yourself - Ask yourself one question? How would you like your receiver to receive the goods? Your answer should be 'Well packed and intact'.