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Air Cargo FAQ

Do you want the fastest way to get your goods to Nigeria? Are you interested in Door to Door cargo services? Do you want a cargo company with great customer service?

If your answer is yes then please welcome to MDS Cargo. MDS Cargo is specialized in Sea Groupage services to Nigeria. Small business owners take advantage of our Sea Freight offers. What are you shipping to Nigeria by Sea? Sofas. Beds, Clothes, Household items and Furniture can be easily shipped to Nigeria for you.

Our Sea freight is purely on first come first serve basis. If you want your goods to leave with the shipment, it needs to be brought on time. Our Sea freight leaves once every month. Loading dates are announced on the website while collection dates are announced through text messages.


Q A How long is delivery time?

Normally within days (from 5 - 10 days) but 7 days or less is our target time. We are introducing a faster delivery time soon.

Q A Are all the prices for the options the same?

No they are not the same, please see our price list page for more details

Q A How secured are my goods?

We assume our company is in business to guarantee a safe delivery of peoples goods and we have taken every possible measures to mitigate or completely avoid problems.

Q A Why do you charge handling fee?

Handling fee enable us to serve you better, our handling fees goes into transportation cost, airline administration fees, handling tools etc.

Q A Do i have to pay handling fee for every luggage?

No, the handling fee is paid once per consignment. It does not matter how many kilos or number of luggages. It is paid once and its the same amount.

Q A What about your customer service?

Dont be worried as we have one of the best customer services in the industry, we have dedicated staff looking after your enquiries at all times. We are truthful to customers and we have a full IT and communication system dedicated to customers. These includes online goods tracking system, email and text messaging system that keeps customers constantly engaged. Because of the fact that we are sure of our services and the customer service we provide, we are opening up a discussion forum for our customers on social media soon.

Q A Are you a genuine business?

MDS Cargo is being provided by Master Digital Services Ltd UK with company registration number 07828367. We are an IT and Logistics company . Our IT services involves E-commerce development for small businesses, Webmaster training for individuals and businesses. Our logistics side of the businesses offers cargo services to Africa with Nigeria being the focus for now. We would extend the services to other African countries soon.

Q A What is Contraband?

These are goods that have been banned for import or export by a country. For a list of prohibited items in Nigeria, please visit the Nigeria customs and immigration website ( Please note that customers are responsible for their items, if you are confused about prohibited items in Nigeria please call us on +44(0)8432896907 or +44(0)7984935042)

Q A Do you provide Shipping certificates when goods have been exported?

Yes we do once requested. If you are a foriegn buyer with an address outside the European Union, you may be legible for a VAT reduction or you may not need to pay VAT on certain items. Please ask your seller for this trade priviledge.


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Monday - Friday
10:00 am to 17:00 pm
Saturday
12.00 pm to  15.00pm
Sunday
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